Mon–Sun 7:00am – 5:00pmMon–Sun 7am–5pmVemavaram, Palnadu District, Andhra Pradesh — visits by appointmentTrack your order

Confidentiality & Privacy Policy

Effective Date: 4th August 2026

Welcome to Kurela Agro Farms.
Your trust is important to us. This Confidentiality and Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website or interact with our services.


1. Information We Collect

We may collect and store the following types of information:

  • Personal Information: Your name, phone number, email address, delivery address, and any other details you voluntarily provide through our forms, email, WhatsApp, or social media.
  • Transactional Information: Details of your purchases, orders, service requests and advisory subscriptions. Online payments are processed by Razorpay; we do not store your card or bank details.
  • Farm Information (farmer accounts): The plots you register, their size and crops, and — only if you choose to provide it — their GPS location or boundary. Your farm activity, expense, income and harvest records that you log in the farmer portal.
  • Consultation Media: Photos and voice notes you send us when asking about your plants.
  • Technical Information: Browser type, device type, IP address, and browsing behavior collected through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide customer support.
  • Process orders, deliveries, or service arrangements.
  • Send important updates about our products, services, farm visits, or new offerings.
  • Improve our website, customer service, and farming initiatives.
  • Comply with legal obligations and protect the integrity of our business.

3. Confidentiality

At Kurela Agro Farms, we treat your personal information with the highest level of confidentiality.
We will never sell, rent, or share your personal information with any third parties without your consent, except:

When required by law or legal processes.

To trusted service providers (like payment gateways, delivery partners, or the analytics provider named in section 5) who assist us in operating our business and are bound to confidentiality.


4. Data Protection & Security

We implement appropriate physical, electronic, and managerial measures to protect your information from unauthorized access, misuse, loss, or disclosure.
While we strive to use industry-standard practices, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.


5. Cookies and Analytics

We use Google Analytics to understand how visitors use this website — which pages are read, and whether people find what they came for. It sets cookies and shares usage data with Google.
We do not send Google your name, phone number, or order details, and your order tracking links are never shared with it.
You can decline cookies in your browser settings; the site works without them.


6. Your Rights, and How to Use Them

You have the right to:

Access the personal information we hold about you.

Request corrections if any information is inaccurate or outdated.

Request the deletion of your personal data (subject to legal obligations).

Opt out of marketing communications at any time.

If you have a farmer account, you can use these rights yourself, instantly: sign in and open Profile → My data. From there you can download everything we hold about you as a file, or ask us to erase your data. An erasure request is reviewed by a person before anything is deleted, and records we are legally required to keep — such as invoices and payment records — are retained with your personal details removed. We will tell you what was kept and why.

For everything else — corrections, marketing opt-outs, or if you do not have a farmer account — email us at: kurelaagrofarms@gmail.com.


7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any information.


8. Changes to This Policy

We may update this Confidentiality & Privacy Policy from time to time.
Any changes will be posted on this page with a revised effective date.
We recommend you review this page periodically to stay informed.


9. Contact Us

If you have any questions, concerns, or requests regarding this Confidentiality & Privacy Policy, please contact us:

Kurela Agro Farms
Vemavaram Village, Machavaram Mandal,
Palnadu District, Andhra Pradesh, India – 522435
📞 +91 8866667502 / +91 8866667503
📧 kurelaagrofarms@gmail.com


Thank you for trusting Kurela Agro Farms.
We are committed to protecting your privacy and growing together with care.