At Kurela Agro Farms, we strive to provide the best service and products to our customers. Please read our cancellation and refund policy carefully before making a purchase.
Cancellations:
- Cancellations for orders placed on our website are not allowed after 48 hours from the time of purchase.
- Any cancellation request made within the initial 48-hour window may be considered, but it is subject to review and acceptance by Kurela Agro Farms.
Refunds & Order Transfer:
- We do not offer refunds for any products or services purchased from Kurela Agro Farms.
- Orders once placed cannot be transferred, exchanged, or refunded for any reason, except under special circumstances and at the sole discretion of Kurela Agro Farms.
Exceptions:
- In the rare event of receiving a damaged or defective product, customers are required to notify Kurela Agro Farms within 24 hours of receiving the shipment. We may, at our discretion, offer a replacement or alternative resolution for the issue.
- Refunds or replacements will be considered only if the product is damaged during transit or if there is a genuine quality issue. Evidence such as photographic proof may be required.
Contact Us:
- For any concerns, queries, or assistance regarding your purchase or our policies, please contact us at provided contact details.
Policy Updates:
- Kurela Agro Farms reserves the right to modify, change, or update the Refund & Cancellation Policy at any time without prior notice. Customers are encouraged to review this policy periodically.
By making a purchase through our website, you acknowledge and agree to adhere to the terms outlined in this Refund & Cancellation Policy.